Shipping Policy

"How long will it take for my order to arrive?"
Orders are processed and prepared for shipping within 1-2 business days. Delivery times can take 7-10 (business days) from the time of purchase to your order being shipped worldwide, unless otherwise stated in the product description. Sometimes we have special sales with priority shipping, for example 3-8 day shipping. Shipping times can be found in the product description for all products and shipping times can sometimes vary depending on the specific product.

"How does shipping work?"
Montessori Genome works with global merchants and the highest quality handmade artisans to bring you the best prices and the most wonderful innovative products. This means your order is shipped from anywhere in the world. Our shipping methods for most of our shipments are USPS and FedEx.

Because we ship directly from our partners and many of our products are in high demand, it may take 1-3 weeks (business days) for your items to arrive. It is possible that you may receive more than one package if you purchase different items.
Please don't worry if it doesn't show up right away. We also provide tracking numbers with every item.

24/7 email support is conveniently available to you, We are always just an email away and offer very fast response times. If you need help please contact us, we are here for you..

"How do I return an item?"
See our Returns Policy If you need further assistance, please contact us Send an email to gencofisimreal@gmail.com .

"How long will it take for you to respond to my message?"
We strive to maintain one of the fastest response times on the web. We have consistently achieved our best results so far and have responded to questions within 1-3 hours, but we are not always perfect, so please allow up to 24 hours - especially on weekends or holidays. We guarantee great customer support!